Field Coaching

Tiptop Coaches provide diagnosis, advice, and feedback that your frontline team needs to enhance service, sales and operation for further growth.

The Field Coaching Process

  • 2


  • 4

    Target Tracking

  • 6

    Feedback on Staff Performance

  • 1

    Target Setting

  • 3

    One Minute On-site Feedback

  • 5

    Outcome Evaluation

  • 7

    Summary and Follow-up Plan

Field Coaching can help you

  • Identify management blind spots and opportunities in store management

  • Solve problems and facilitate learning of operation managers and store managers

  • Train coaches in service and operation, and inculcate coaching culture in the brand

Thank you for your interest in Tiptop.
We are looking forward to the opportunity to serve you.
Your data will be kept confidential