Tiptop Coaches provide diagnosis, advice, and feedback that your frontline team needs to enhance service, sales and operation for further growth.
The Field Coaching Process
2
Briefing
4
Target Tracking
6
Feedback on Staff Performance
1
Target Setting
3
One Minute On-site Feedback
5
Outcome Evaluation
7
Summary and Follow-up Plan
Field Coaching can help you
Identify management blind spots and opportunities in store management
Solve problems and facilitate learning of operation managers and store managers
Train coaches in service and operation, and inculcate coaching culture in the brand
