Customer Research

Qualitative and quantitative research that helps you understand market trends and customer voice and grasp every growth opportunity.

Online Methodology

Traditional Methodology

  • On-site Focus Group
  • Face-to-Face In-depth Interview
  • Street Intercept Interview
  • Telephone Interview

Areas of Focus

  • Traffic Count
  • Opinion Survey
    • Customer satisfaction survey
    • User experience survey
    • Exit survey
  • Efficiency Management
  • Brand Analysis
  • Product / Concept Test

Why Tiptop?

  • Understanding your market, your customers, and your needs

  • Experienced researchers tailor the research to your needs

  • From beginning to end research solutions covering research design, implementation, and analysis


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