7-step Selling
Despite the growing impact of e-commerce, salesperson still plays an important role in brick-and-mortar stores. Tiptop selling training helps you and your team understand customers’ thoughts, wants and behavior, how to motivate purchase and retain relationship with customers.
Outline:
- Understanding customer behaviour in the era of consumerism?
- Winning mind-sets of sales person
- 7-step Selling:Preparation, Attention, Interest, Desire, Action, Memory, Rapport
- Do’s and Don’ts in selling
